Logistics, Last mile delivery 

Revolutionizing Last-Mile Logistics by Facilitating a Public-Postal Service's Journey through Digital Transformation

Digital transformation, Gap assessment, IT infrastructure, systems architecture, project management, Pricing model, project roadmap

Client Background

A GCC based public-postal service

Delivery Team
  • 1 ex-Rocket Internet entrepreneur 
  • 4 engineers and off the shelf solution 
Deployment

Remote 

Duration

5 weeks 

Engagement

Objective

Digitize a fleet of 400+ couriers to streamline last-mile network operations.

Approach

Taken

Phase 1: Landscape assessment

  • Reviewed existing processes and technical infrastructure to diagnose potential gaps. Defined internal and external benchmarks.  

Phase 2: Project planning

  • Identified key solution areas both in the current operations and technology infrastructure.  
  • Evaluated new technologies and digital tools that integrate well with the client’s legacy IT infrastructure to achieve future state of optimization.
  • Built a detailed blueprint for the future state of operations, considering digital technologies and strategies that will optimize the organization's existing processes, systems, and workflows. 
  • Mapped the new operational process with dependencies and impacts.Prepared supporting policies to the support new model. 

Phase 3: Implementation roadmap

  • Prepare a technology implementation roadmap to integrate new tools. 
  • This included detailed stages:
    • Application deployment and process implementation of updated workflows 
    • Data migration to modern platforms
    • Customization as per business needs 
    • Change management facilitating organizational changes to adapt to the new digital processes.

Phase 4: Sustain and improve.

  • Measure benefits (efficiency, cost reduction, scale, features, waste reduction) 
  • Identify inefficiencies post implementation and map roadmap to correct for future development.  

Impact

Created

  • Developed and delivered on a robust 12-week design and implementation roadmap 
  • Starting with 250 licenses, the program covered the entire fleet of 400 riders across 20 hubs in the UAE 

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StrategyConnect deploys specialized talent on demand. We are one of the largest networks of independent consultants and industry experts driving the adoption of flexible workforce in the Middle East.

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StrategyConnect deploys specialized talent on demand. We are one of the largest networks of independent consultants and industry experts driving the adoption of flexible workforce in the Middle East.

Copyright @ 2024 StrategyConnect Inc. All Rights Reserved.